Health Navigator

• Conduct HIV/HCV testing and risk assessments. 
• Work with social media team to develop marketing campaigns for priority population. 
• Provide referrals for STI testing.
• Link clients lost to care to HIV primary care services.
• Provide ongoing HIV Navigation Services to a minimum of 75 clients per contract year. 
• Advocate for clients' needs and rights within the healthcare system, ensuring they receive appropriate care and support.
• Conduct comprehensive assessments of clients' healthcare needs and provide guidance and support to address those needs effectively.
• Assist clients in navigating the healthcare system, including scheduling appointments, obtaining referrals, and accessing necessary services including SUD treatment or Harm Reduction services. 
• Educate clients about their health conditions, treatment options, and available resources to empower them to make informed decisions about their healthcare.
• Coordinate care among various healthcare providers and services to ensure seamless transitions and continuity of care for patients.
• Connect clients with community resources, support services, and financial assistance programs to address social determinants of health and improve overall well-being.
• Facilitate evidence-based interventions such as 3MV, RESPECT & Dup! 
• Demonstrate cultural competency and sensitivity in working with diverse populations, respecting clients' cultural beliefs, values, and preferences.
• Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved. Generate reports as needed to track program effectiveness and outcomes.
• Work with outreach team to identify recruitment venues in which the priority population congregates. 
• Manage day-to-day Drop-in Center/office activities that incorporate social, education, and community building activities.
•  Must meet at least 85% of program deliverables.
• Ensure all data and reports are submitted by the prescribed deadline.
• Will provide support and mentorship to the Outreach Specialist and Peer Educators, in the form of trainings and individual development, maintaining cultural humility. 
• Must remain abreast of people-first language, serving as an intermediary for the organization.
• The Health Navigator may work in a variety of settings, including hospitals, clinics, community health centers, and social service agencies.
• Rotating weekends are required. 
• Other duties and responsibilities can be assigned as necessary.
  
  

• Minimum of three (3) years of similar work experience, facilitating groups and performing outreach/community engagement activities.
• Certified in Rapid HIV/HCV Testing
• Previous experience delivering evidence-based interventions such as 3MV, RESPRCT & D-Up! 
•  Previous work experience with high risk, YMSM, HIV+ populations. 
• Work experience with LGBTQ+ individuals in a medical, health or social service setting.
• Knowledge of citywide resources and referral processes for LGBTQ+ individuals.
•  LGBTQ+ life experience.
• Outstanding writing and communication skills; including multi-media outlets.
•  Previous experience in providing healthcare navigation, care coordination, or patient advocacy in community-based medical and/or social service agencies.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite and related programs

• The base pay range for this position is $43,000-$53,000 per year. *
• Affordable Health and Dental plan options 
• Group Life, AD&D, Disability, Hospital Cash Insurance, Paid Family Leave, EAP
• Additional Voluntary Benefits: 403b (tax-sheltered annuity retirement plan), Life, Disability, Hospital Cash
• Generous PTO (vacation, sick, personal, bereavement)
• PSLF (Public Service Loan Forgiveness) Qualified Employer
• Career growth opportunities